Creates A Positive Customer Experience
The customer experience begins with the first interaction of your business – if your customers are engaging with your company in a physical space like a retail shop, boutique, restaurant or hotel, it’ll be a great opportunity to elevate the customer experience with background music. According to research, 81% of consumers say that hearing music in a commercial space lifts their mood, and 71% of consumers say that background music creates a better atmosphere. 24% of consumers are also more likely to buy a product when the music they like is played. This means that music has the ability to make customers feel good in your business space, and can influence their purchase decisions. With the use of background music, you can make a positive lasting impression on your customers.